By shopping at Deelaswholesalehub, you agree to the following terms.

1. Order and Payment

  • All orders must be paid in full before they can be processed.
  • Prices are subject to change without notification.
  • Orders are only confirmed once payment is received.

2. Stockpiling and Pick-up Policy

  • Customers may store orders for up to 7 days (1 week).
  • During this period, you must either:
  •         Please pick up your order, or
  •         Request delivery using our “Deliver My Order” service.
  • Orders not collected or delivered within seven days will be resold. The value will be kept as store credit and must be used within 30 days (1 month).
  • After 30 days, both the goods and the money become forfeit. We will not refund or accept claims.

3. Delivery.

  • Delivery times may vary depending on location and logistics partners.
    We are not responsible for any delays caused by third-party delivery services.
  • So customers must provide correct delivery information.

4. Returns/Exchanges

  • Once sold, goods are not returnable or refundable, except in the case of an incorrectly shipped item or a defect.
  • Please be aware that we will not send damaged products to any customer. If a product is damaged during transportation, it cannot be returned for an exchange. Hold the transportation companies responsible for their carelessness.
  • We buy from factories and import, and we are not allowed to return items that have been damaged during transportation.
  • All pick-up orders must be confirmed prior to leaving the store. Complaints about missing, defective, or incorrect items will not be considered after pickup.
  • Issues with delivery orders must be reported within 48 hours of receiving them.

5. Product Availability.

  • Product sales are done on a first-come, first-served basis.
  • If an item becomes unavailable after you place your order, we will notify you and offer an alternative or store credit.

6. Customer responsibility.

  • Customers are responsible for providing the correct personal and delivery information.
    We are not liable for any issues caused by incorrect information.

7. Limitations of Liability

  • We are not liable for any damage, losses, or claims resulting from misuse of goods, delivery delays, or events beyond our control.


8. Changes in Terms

  • These terms and conditions may be updated from time to time.
  • Customers are encouraged to review them on a regular basis.

Signed
Deelas wholesale hub.